Privacy Policy

Last Updated: 11/06/2024

1. Introduction

Welcome to Flow Hair & Beauty! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information:
When you make a purchase or attempt to make a purchase, we collect personal information such as your name, billing address, shipping address, payment information, email address, and phone number.

Device Information:
When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, and operating system. We may also collect information about how you interact with the site.

Order Information:
We collect information related to your purchase history and preferences to improve our services and provide personalized recommendations.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you regarding orders, promotions, or other updates
  • Improve and personalize your shopping experience
  • Conduct analytics to enhance our website and services
  • Prevent fraud and secure our website

4. Sharing Your Information

We share your personal information with third parties only as necessary to process payments, ship products, or comply with legal requirements. For example:

  • Shopify: Our store is hosted on Shopify, which provides us with the online e-commerce platform.
  • Payment Processors: We may share your payment information with third-party payment providers to process payments.
  • Shipping Providers: To ensure timely delivery, we share your address and contact details with shipping providers.

We do not sell or rent your information to third parties.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. These cookies help us remember your preferences and provide a smooth shopping experience. You may choose to disable cookies in your browser settings, though this may affect certain functionalities on our site.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have rights regarding your personal data, such as:

  • Accessing, correcting, or deleting your personal data
  • Restricting or objecting to processing
  • Data portability
    To exercise any of these rights, please contact us at flowhairandwigs@gmail.com.

8. Security

We take reasonable precautions and follow industry best practices to protect your personal information. However, no transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, technologies, or legal requirements. Updates will be posted on this page with the "Last Updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Flow Hair & Beauty
Email: flowhairandwigs@gmail.com
Phone: (612) 274-7360
Address: 3007 Lyndale Ave S, Minneapolis, MN 55408