Terms and Conditions
Last Updated: 11/06/2024
Welcome to Flow Hair & Beauty’s online store. By accessing or making a purchase on our website, you agree to these Terms and Conditions. Please read them carefully before proceeding with any transaction. If you have questions, feel free to contact us at flowhairandwigs@gmail.com.
1. General
These Terms and Conditions apply to all users of our website. By visiting and/or purchasing from our store, you engage in our "Service" and agree to be bound by the following terms. Any new features or tools added to our website are also subject to these Terms and Conditions. We reserve the right to update or modify these terms at any time, so please review them periodically.
2. Eligibility
To make purchases on our website, you must be at least 18 years old or have the consent of a parent or guardian. By placing an order, you confirm that all information provided is accurate, truthful, and up-to-date.
3. Product Information
Flow Hair & Beauty strives to display accurate information regarding our products, including descriptions, images, and pricing. However, we do not guarantee that the colors, textures, or other visual details shown on your screen will match exactly with the actual products. All products are subject to availability, and we reserve the right to discontinue or change products without notice.
4. Ordering and Payment
Order Acceptance:
Once you place an order, you will receive an email confirmation. Order acceptance occurs once we have processed your payment, confirmed stock availability, and prepared the order for shipping.
Payment Methods:
We accept various forms of payment (credit cards, PayPal, etc.) as displayed at checkout. By providing payment information, you represent that you are authorized to use the payment method and consent to the transaction.
Order Cancellations:
Orders can only be canceled before they have been shipped. If you wish to cancel an order, please contact us immediately at flowhairandwigs@gmail.com. Once shipped, orders cannot be canceled but can be returned following our Return Policy.
5. Shipping and Delivery
We aim to process and ship orders promptly. Delivery times may vary based on location and shipping method. Flow Hair & Beauty is not responsible for any delays caused by the shipping carrier or customs for international orders. Please refer to our Shipping Policy for more details.
6. Returns and Refunds
Our goal is to ensure customer satisfaction. If you are not satisfied with your purchase, please refer to our Return Policy for information on eligibility, process, and conditions. Note that some items, such as opened wigs or hairpieces, may not be eligible for return due to hygiene reasons.
7. Intellectual Property
All content on this website, including images, text, graphics, logos, and designs, is the property of Flow Hair & Beauty and is protected by copyright and other intellectual property laws. You may not use, reproduce, distribute, or modify any content without our prior written consent.
8. Limitation of Liability
Flow Hair & Beauty is not liable for any indirect, incidental, or consequential damages resulting from your use of our website or products. Our maximum liability to you for any claim arising from your purchase is limited to the purchase price of your order.
9. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
10. Governing Law
These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Minnesota, without regard to its conflict of law provisions.
11. Changes to Terms and Conditions
We may update these Terms and Conditions periodically to reflect changes in our practices, legal requirements, or other reasons. The updated Terms and Conditions will be posted on this page with the “Last Updated” date. Your continued use of our website after any changes indicates your acceptance of the new terms.
12. Contact Information
For questions about these Terms and Conditions, please contact us at:
Flow Hair & Beauty
Email: flowhairandwigs@gmail.com
Phone: (612) 274-7360
Address: 3007 Lyndale Ave S, Minneapolis, MN 55408